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Privacy Policy

At Edge & Strands, accessible from https://edgenstrands.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book appointments, or purchase products online.

Who We Are

Business Name: Edge & Strands
Website: https://edgenstrands.com
Nature of Business: Premium salon services, online appointment booking, and sale of hair & skin care products.

Information We Collect

We may collect the following information when you use our website:

  • Name, phone number, email address

  • Appointment booking details

  • Billing and shipping information

  • Payment confirmation details (payments are processed securely via Razorpay)

  • Comments or inquiries submitted through forms

  • Technical data such as IP address, browser type, and device information

Note: We do not store your card or banking details on our servers.

How We Use Your Information

We use your information to:

  • Confirm and manage salon appointments

  • Process online orders and payments

  • Communicate regarding bookings, orders, offers, or support

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

Payments

All online payments are securely processed through Razorpay, a third-party payment gateway.
Edge & Strands does not store or process your debit/credit card details.

Razorpay’s privacy policy can be reviewed at:
https://razorpay.com/privacy/

Comments & Contact Forms

  • When visitors leave comments or submit inquiries, we collect the data shown in the form along with the visitor’s IP address to help detect spam.

  • Comments may be moderated before appearing on the website.

  • Profile pictures (if linked via Gravatar) may be visible publicly.

Cookies

Our website uses cookies to enhance user experience:

  • Cookies may store your preferences, login status, or session data

  • Login cookies last up to two days

  • “Remember Me” cookies last up to two weeks

  • Cookies do not store sensitive personal or financial information

You can disable cookies through your browser settings if you prefer.

Embedded Content from Other Websites

Our website may include embedded content such as videos, images, or social media posts.
Embedded content behaves as if you have visited the external website directly and may collect data according to their privacy policies.

Who We Share Your Data With

We do not sell or rent your personal data.

Your data may be shared only with:

  • Payment processors (Razorpay)

  • Website hosting and technical service providers

  • Legal or regulatory authorities if required by law

How Long We Retain Your Data

  • Appointment and order records are retained for business and legal purposes

  • Comments and their metadata may be retained indefinitely

  • Registered users (if any) can view, edit, or delete their personal data at any time

Your Rights Over Your Data

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

Requests can be sent to:
📧 [email protected]

Data Security

We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact Us

For any privacy-related concerns, please contact us at:

📧 [email protected]
📍 101 Aarya Landmark, 30 mtr Bhayli–Sevasi Canal Road, Sevasi, Vadodara – 391101