Terms & Conditions

Welcome to Edge & Strands.
By accessing or using our website https://edgenstrands.com, booking an appointment, or purchasing products through our website, you agree to comply with and be bound by the following Terms & Conditions.

About Us

Business Name: Edge & Strands (Proprietor – Bhumika Mohit Gupta)
Nature of Business: Premium salon services, online appointment booking, and online sale of hair & skincare products.
Location: 101 Aarya Landmark, 30 mtr Bhayli–Sevasi Canal Road, Sevasi, Vadodara – 391101

Website Usage

The content on this website is for general information and service booking purposes only.
We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Salon Appointments & Services

Appointments can be booked online through our website or offline at the salon.
Appointment availability is subject to confirmation.
Clients are requested to arrive on time. Delays may result in reduced service time or rescheduling.
Prices, service duration, and availability may change without prior notice.

Cancellations & Rescheduling (Services)

Appointment cancellations or rescheduling must be done in advance.
No-show or late cancellations may attract a cancellation charge or forfeiture of advance payment (if applicable).
Refunds for services are governed by our Cancellation & Refund Policy.

Online Product Sales

We sell hair care, skin care, and beauty products through our website.
Product images are for representation purposes only; actual products may vary slightly.
Prices are inclusive/exclusive of taxes as displayed at checkout.

Payments

All online payments are processed securely through Razorpay.
Edge & Strands does not store your debit/credit card or banking details.
Payment confirmation is subject to successful authorization by the payment gateway.

Refunds & Returns

Refunds and returns are governed by our Cancellation & Refund Policy available on our website.
Certain products and services may be non-refundable due to hygiene and safety reasons.
Sale items and discounted services may not be eligible for refunds.

Shipping & Delivery (Products)

Products will be shipped to the address provided during checkout.
Delivery timelines may vary based on location and courier services.
Edge & Strands is not responsible for delays caused by third-party logistics providers.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the intellectual property of Edge & Strands.
Reproduction or use of content without written permission is prohibited.

User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Post false, misleading, or harmful content

Limitation of Liability

Edge & Strands shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
Services are provided on a best-effort basis as per industry standards.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Vadodara, Gujarat.

Changes to Terms

Edge & Strands reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.